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SPAF Music 2026 · Crew feedback

Behind the Scenes

Thank you for helping deliver SPAF Music 2026 at Suntec Convention Centre, Level 3, on 19 September 2026. Tell us what worked, what made your job difficult and what we should improve. Your first-hand experience matters.

Allow about 5 minutesOnly your event stagesName and WhatsApp required

About your crew role

Select the stages you worked on. Only those stage sections will appear. All ratings and written comments are optional.
Which crew duties did you perform? (You may select multiple)
You may select more than one duty. Select all that apply.
Optional. A role or area is enough; do not list other people’s names.
Which stages were you involved in?
Select all that apply.
Optional. For example: morning setup, afternoon session, gala or full day.

1. Pre-event preparation

Think about instructions before arrival and the final preparation period—roughly the hour before opening, if applicable.
Clarity and timing of pre-event instructions
Optional. Rate only what you experienced.
Clarity of my duties, reporting time and reporting person
Optional. Rate only what you experienced.
Readiness of the crew briefing, schedule and contact information
Optional. Rate only what you experienced.
Was the preparation time sufficient?
Rate the time you actually had, not an assumed one-hour allocation.
Optional. Consider missing information, last-minute changes, unclear duties or your personal experience.
Optional. Suggest a clearer briefing, checklist, earlier information or a more realistic preparation time.

2. Setup

Consider getting the rooms, stations and equipment ready before participants and audiences arrived.
Access to the venue, equipment and supplies
Optional. Rate only what you experienced.
Clarity of setup assignments and coordination between teams
Optional. Rate only what you experienced.
Readiness checks for rooms, signage, sound and other equipment
Optional. Rate only what you experienced.
Optional. Describe what was missing or not ready, where the process stalled and how it affected your work. Include anything that worked well.
Optional. Suggest equipment checks, task owners, room layouts, access arrangements, staffing or extra time.

3. Event proper

Think about your actual work during the festival, including any gala duties you performed.
Communication and updates during the event
Optional. Rate only what you experienced.
Staffing, workload, breaks and crew welfare
Optional. Rate only what you experienced.
Coordination of schedules, queues, rooms and handovers
Optional. Rate only what you experienced.
Access to a team leader and support when problems occurred
Optional. Rate only what you experienced.
Optional. Describe your experience, unclear instructions, equipment or scheduling issues, pressure points and good teamwork.
Optional. Describe the behaviour or request, what you did, whether support was available and the outcome. Do not include names or identifying details.
Optional. Consider escalation guidance, staffing, briefings, clearer customer information or authority to make decisions.

4. Post-event and pack-down

Reflect on closing duties, returning items, handovers and the crew debrief.
Clarity of pack-down and closing responsibilities
Optional. Rate only what you experienced.
Organisation of equipment returns, belongings and venue handback
Optional. Rate only what you experienced.
Opportunity to debrief and raise unresolved issues
Optional. Rate only what you experienced.
Optional. Include delays, missing items, unclear handovers, fatigue or any unfinished work.
Optional. Please be specific; avoid names or identifying details about customers, children or colleagues.

Critical failure points and near misses

These may relate to participants, parents, the event site or venue, equipment, staff or colleagues. Use the comment box below to share a concern, even if you are unsure whether it was a critical failure. A near miss is a serious problem that was avoided. Report urgent unresolved concerns directly to the organiser.
Did you experience or observe a critical failure or near miss?
Choose the closest answer. Details are optional.
Optional. What happened, where or approximately when, and how did it affect your work? This can involve participants/parents, the event site, staff or colleagues. You can comment regardless of your answer above.
At which stage did it happen?
Select all that apply.
How serious was the actual or potential impact?
For a near miss, consider what could reasonably have happened.
Optional. Describe the response, which role or team was informed, any workaround and anything still unresolved. Do not name individuals.
Optional. Suggest a process change, backup plan, check, training or clearer responsibility. Mark suspected causes as uncertain.

Your suggestions and personal comments

Your perspective matters, including constructive criticism. Please prioritise practical improvements and tell us what we should keep doing.
Optional. List up to three in priority order. For each, say what should change, why and which role or team could take responsibility.
Optional. Mention helpful practices, good teamwork or support without naming other people.
Optional. Include how supported you felt, anything we have missed or something you found difficult to raise on the day.
Would you be willing to assist at future SPAF or similar events?
Optional. Choose the answer that best reflects your interest.
Optional. For example: extra crew, technical support, suppliers, potential sponsors or partners who could support or benefit from the event. Tell us how they could be involved and any opportunities for mutual benefit. You may suggest an introduction instead of sharing contact details; share another person’s details only with their permission.
Required. Please provide your name.
Required. Include your country code, for example +65 for Singapore.
Optional. Provide an email address if you would like us to contact you by email.
SPAF — Singapore Performing Arts Festival
Organised by MS Works Pte. Ltd.